Shipping policy

• We use USPS 2-Day priority mail for our shipping services. Shipping charges are calculated based on weight, dimensions, and shipping distance.
• We ship out refrigerated and frozen items on Monday, Tuesdays and Wednesdays only. They are packaged in insulated bags, with either gel packs or frozen ice. You must select expedited shipping (1-2 days) to ensure that your items arrive unmelted and usable. If you do not select expedited shipping, we take no responsibility for the condition they arrive in.A
• Due to the nature of the product, if your shipment is being shipped/gifted to a city where the temperature is above 70 degrees, someone must be available at the delivery address to receive the package from the USPS driver. If no one is available, the driver will use his discretion to decide whether or not to leave the package by the door, depending on weather and security considerations. Jashan Chocolate is not responsible for lost or damaged packages if you are not available to receive a package and the driver leaves the package by your door.

Order Processing: Our chocolates are made to order. We usually need 2-3 business days to make the product after which we will ship it out.

Cancellation of Orders:

All cancellations come with a 6% processing fee. If you wish to cancel or modify an order, you must contact us by phone as or email soon as possible. We cannot cancel or modify your order if the label has already been sent to our packing department.